If you would like to discuss DEI at Futureheads please contact <a href="mailto:team@wearefutureheads.co.uk">team@wearefutureheads.co.uk</a>

<div style="text-align: center;"><strong>We aim to be brave. We won’t get it right all the time, but we believe it's better to say and do something rather than nothing, and to learn from our mistakes.</strong></div>

 <p>                     <strong>                       But we’re now striving to be better and to drive positive                       change. We firmly believe that everyone is welcome at                       Futureheads, and we aim to demonstrate that in everything                       we do.                     </strong>                   </p>                   We’re committed to creating a culture that reflects the                   make-up of society, we believe diversity promotes innovation,                   growth and equality. We are committed to being intentionally                   inclusive by understanding who we have in our culture and how                   we can best add equity to each individual, and contribute                   towards their professional development. We are actively                   helping our clients do the same. We celebrate the difference                   and rich experience that diversity brings, and we commit to                   ensuring that everyone we interact with, both within and                   outside our business, is valued, respected, and treated                   equally, regardless of their background, identity or                   circumstances. We aim to understand every individual’s                   capabilities, and to give them what they need to succeed to                   their fullest potential.

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AWS Security & Vulnerability Remediation Engineer <br><strong>Contract | 3 Months Initial | Outside IR35 | Hybrid (London)<br></strong><br> <strong>Sector:</strong> Data, Digital Platforms & Technology<br> We are partnering with a technology-led organisation operating at scale in the data and digital platforms space, seeking an <strong>AWS Security & Vulnerability Remediation Engineer</strong> to support a focused cloud security improvement programme.<br><br> This is a <strong>hands-on delivery role</strong> for a security engineer with deep AWS expertise who enjoys working directly with developers and platform teams to remediate real vulnerabilities in cloud environments, applications, and delivery pipelines.<br><br> <strong>Role Overview</strong> <br>The successful contractor will take ownership of <strong>end-to-end remediation of AWS and workload vulnerabilities</strong>, working closely with developers, data engineers, and an internal AWS Security Lead. The role combines strong AWS security fundamentals with practical DevSecOps and vulnerability management experience.<br> <br>AWS security is the primary technical focus; the ability to embed security into engineering workflows and drive findings through to closure is essential.<br> <br><strong>Key Responsibilities</strong> <br>AWS Security & Vulnerability Remediation<ul><li>Own the full lifecycle of AWS and workload vulnerability remediation: validation, impact assessment, prioritisation, remediation, and closure</li><li>Partner with development and data teams to implement secure fixes across:<br><ul><li>Application code</li><li>Infrastructure as Code (IaC)</li><li>Containers and serverless workloads</li><li>Operating systems and third-party packages</li></ul></li><li>Ensure remediation aligns with AWS security controls, internal risk policies, and compliance obligations</li><li>Reduce repeat findings by strengthening preventative controls and guardrails</li></ul>DevSecOps & Secure Delivery<ul><li>Embed security into <strong>CI/CD pipelines and the SDLC</strong>, including shift-left reviews and pipeline guardrails</li><li>Provide secure coding guidance, dependency management recommendations, and remediation patterns</li><li>Improve and automate vulnerability management processes (scanning coverage, SLAs, exceptions, evidence capture)</li></ul>AWS Security Tooling & Controls<ul><li>Configure, tune, and operate AWS-native security services including:<br><ul><li>GuardDuty</li><li>Security Hub</li><li>Inspector</li><li>AWS Config</li><li>IAM Access Analyzer</li></ul></li><li>Strengthen core AWS controls across identity, networking, compute, storage, and data services</li><li>Support threat detection, posture management, and monitoring to reduce cloud exposure</li></ul>Reporting, Validation & Incident Support<ul><li>Produce clear remediation guidance, runbooks, and dashboards for technical and non-technical stakeholders</li><li>Track remediation progress and demonstrate measurable risk reduction</li><li>Support incident response and post-remediation validation for high-risk or exploited findings</li></ul>Required Skills & Experience AWS & Cloud Security (Essential)<ul><li>Deep, hands-on AWS security experience across:<br><ul><li>IAM, networking, compute, storage, serverless, and managed data services</li></ul></li><li>Strong understanding of the <strong>AWS Well-Architected Security Pillar</strong></li><li>Practical experience implementing controls aligned to <strong>CIS AWS Foundations</strong> and NIST/ISO-aligned frameworks</li><li>Proven experience implementing and validating:<br><ul><li>Least-privilege IAM, roles, permission boundaries, SCPs, and access reviews</li><li>VPC segmentation, security groups, NACLs, private endpoints, WAF/Shield</li><li>Encryption in transit and at rest using KMS, TLS, and secrets management</li><li>Centralised logging and monitoring (CloudTrail, CloudWatch, Config, SIEM patterns)</li><li>AWS-native threat detection and posture management</li></ul></li></ul>DevSecOps & Vulnerability Management (Essential)<ul><li>Strong understanding of modern SDLC, CI/CD, and DevSecOps practices</li><li>Demonstrable experience managing the full vulnerability lifecycle:<br><ul><li>Triage and validation</li><li>Risk-based prioritisation (CVSS, EPSS, KEV)</li><li>Remediation and verification</li><li>Reporting and evidence</li></ul></li><li>Comfortable remediating findings across:<br><ul><li>OS and package CVEs</li><li>Container images</li><li>Third-party libraries</li><li>Serverless runtimes</li><li>Cloud misconfigurations</li></ul></li><li>Ability to translate security findings into clear, actionable engineering tasks</li></ul>Engineering & Tooling<ul><li>Infrastructure as Code: <strong>Terraform and/or CloudFormation</strong></li><li>Scripting and automation using <strong>Python, Bash, or similar</strong></li><li>Container and serverless security exposure (ECR, ECS/EKS, Lambda)</li><li>Experience with vulnerability and scanning tools such as:<br><ul><li>AWS Inspector / Security Hub</li><li>Snyk, Trivy, Dependabot</li><li>Prisma, Qualys, Tenable (or equivalents)</li></ul></li></ul>Nice to Have<ul><li>AWS certifications (Security Specialty, Solutions Architect, or equivalent)</li><li>Experience securing data platforms on AWS (Glue, EMR, Redshift, Athena, RDS, OpenSearch, MSK)</li><li>Secure coding knowledge in Python, Node.js, Java, or core development stack</li><li>Experience with policy-as-code and automated control enforcement (OPA, Conftest, tfsec, Checkov)</li></ul>Personal Attributes<ul><li>Highly collaborative and pragmatic; comfortable working directly with engineers</li><li>Strong risk judgement and ability to balance security with delivery impact</li><li>Clear communicator, able to write concise remediation guidance and status updates</li><li>Ownership mindset — you drive remediation through to completion, not just identification</li></ul><br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

AWS Security Engineer

<strong>Azure Security Engineer</strong> <strong>Contract | 3 Months Initial | Outside IR35 | Hybrid (London)<br></strong><br> <strong>Sector:</strong> Data, Research & Business Intelligence<br><br> We are working with a leading organisation in the data and business intelligence sector that is seeking an Azure Security Engineer to support a focused security remediation and compliance uplift programme.<br> This is a hands-on delivery role, suited to an engineer who enjoys actively fixing security issues rather than producing advisory-only outputs. You will work closely with infrastructure, cloud, and engineering teams to remediate vulnerabilities, harden configurations, and measurably improve Microsoft security posture.<br><br> <strong>Role Overview</strong> <br>The Azure Security Engineer will play a key role in strengthening Microsoft security controls across Azure, endpoints, and data platforms. The primary focus will be on Defender for Cloud remediation, Defender suite optimisation, and Purview-led data protection and compliance uplift.<br> You will be embedded within delivery teams, working through actionable remediation tasks and driving tangible risk reduction week by week.<br><br> <strong>Key Responsibilities</strong> <br><br>Microsoft Defender Suite (Primary Focus)<ul><li>Remediate vulnerabilities identified through <strong>Defender for Cloud</strong></li><li>Manage and optimise <strong>Defender for Endpoint</strong>, including attack surface reduction and device hardening</li><li>Operate and tune <strong>External Attack Surface Management (EASM)</strong> findings</li><li>Improve Secure Score through direct technical remediation</li><li>Work with SOC teams to triage, respond to, and close security findings</li></ul>Data Protection & Compliance (Purview)<ul><li>Implement and manage <strong>Microsoft Purview</strong> (DLP, sensitivity labels, insider risk, records management)</li><li>Support compliance uplift against <strong>ISO 27001, SOC 2, GDPR, and NIS2</strong></li><li>Maintain audit evidence, runbooks, and security documentation</li></ul>Vulnerability Remediation & Hardening<ul><li>Hands-on remediation including patching, configuration changes, and policy deployment</li><li>Partner with engineering and product teams to close findings rather than escalate them</li><li>Improve security posture across identity, endpoints, networking, and cloud workloads</li><li>Implement <strong>Conditional Access, PIM, Key Vault, and encryption standards</strong></li></ul>Detection, Monitoring & Response<ul><li>Tune <strong>Microsoft Sentinel</strong> analytics, automation rules, and alert noise</li><li>Support incident investigation, triage, and threat hunting when required</li><li>Produce security metrics and reporting to demonstrate measurable improvement</li></ul>Collaboration & Delivery<ul><li>Work closely with DevOps, Infrastructure, Desktop, and Cloud teams</li><li>Translate security risk into clear, actionable remediation steps</li><li>Build repeatable processes to reduce future remediation effort</li></ul><strong>Required Experience & Skills</strong> <br><br>Essential<br><ul><li>Strong hands-on experience with:<br><ul><li>Defender for Cloud</li><li>Defender for Endpoint</li><li>External Attack Surface Management (EASM)</li></ul></li><li>Working knowledge of <strong>Microsoft Purview</strong> (DLP, sensitivity labels, insider risk)</li><li>Proven experience closing vulnerabilities and improving security posture</li><li>Azure identity and access security expertise (<strong>Entra ID, Conditional Access, PIM</strong>)</li><li>PowerShell and/or Microsoft Graph for automation or scripted remediation</li></ul>Desirable<br><ul><li>Experience with <strong>Microsoft Sentinel</strong> (analytics rules, workbooks, automation)</li><li>Knowledge of <strong>Zero Trust</strong> security principles</li><li>Experience working in regulated or audited environments</li><li>Familiarity with Microsoft Compliance Manager</li></ul><strong>Certifications</strong> <br><br>Required<br><ul><li><strong>AZ-500 – Azure Security Engineer Associate</strong></li><li><strong>SC-100</strong> (or commitment to complete within 12 months)</li><li>Plus one of:<br><ul><li>MS-500</li><li>SC-400</li><li>SC-900</li></ul></li></ul>Desirable<br><ul><li>CCSP</li><li>Additional Microsoft Defender or M365 security certifications</li></ul><br /><br /><em><em>We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.</em></em>

Azure Security Engineer

<p>Dave Lush is CTO at MindGym. He kindly took 5 minutes to share with us his career journey so far and the biggest lessons he&rsquo;s learnt along the way.</p>

<p>What&rsquo;s the story of your career so far?</p>
<p>My first technical role was with a 10 person company in Reading. The guidance given to me and another graduate was &ldquo;make this work in the web&rdquo;. From there we had to teach ourselves above source control, continuous integration, multi-tier architectures, bug tracking, hosting&hellip; Everything&hellip; It was brilliant! I haven&rsquo;t looked back since then. I moved on to spend 9 years with Visa focusing primarily on mobile and online payments, before moving to ONZO (a data analytics start up) and most recently Mind Gym.</p>
<p>&nbsp;</p>
<p>I&rsquo;ve walked what is probably a typical path. I tend to speak up and help keep teams organised / focused. This has naturally landed me in team-lead followed by management positions. I&rsquo;ve needed to keep learning new skill sets that are not purely technical. I then found myself getting further away from the technology than I wanted and focussed in on small to medium size technology teams.</p>
<p>&nbsp;</p>
<p>What do you love most about what you do?</p>
<p>I&rsquo;ve considered going back to being an individual contributor multiple times. If ever did I would not be able to live without the diversity of my current role</p>
<p>&nbsp;</p>
<p>I love shifting between detailed technical, process, motivation, leadership, commercial and compliance issues (to name just a few). I really enjoy the constant flow of learning new specialisms in order to help guide us to the right decisions for the business.</p>
<p>&nbsp;</p>
<p>What&rsquo;s the most important lesson you learned in 2020 amidst all the Covid-19 disruption?</p>
<p>I&rsquo;ve been working and managing remotely on and off for the past four years. I used to think that it was quite easy. What I now realise is that it is hard to maintain the strong social bond in your team when the option to meet face-to-face is taken away. We&rsquo;ve had to put in place &ldquo;scheduled fun&rdquo; to stop people from working a little during the day and just get online to play a game of https://skribbl.io/ or grab a coffee together. It&rsquo;s too easy to not make the time.</p>
<p>&nbsp;</p>
<p>I realise this is two lessons, but I&rsquo;ve also learnt how lucky I am to have a comfortable home situation with fairly open spaces nearby</p>
<p>&nbsp;</p>
<p>As far as you can predict, what&rsquo;s on the cards this year for you and your business?</p>
<p>Exciting times! Over the past year we&rsquo;ve built up a seed of an engineering team with a combination of talent and experience. They have gelled as a group and are moving ever quicker with their software deliveries. In the coming year we plan on adding to this team with a diverse mixture of experience levels and backgrounds to push us on even further.</p>
<p>&nbsp;</p>
<p>The team is working on a set of products that has potential to genuinely disrupt our sector and gets to work with an excellent tech stack (https://stackshare.io/mind-gym/mind-gym)</p>
<p>&nbsp;</p>
<p>If you could go back and do it all over again, would you choose a different career path and why?</p>
<p>100% I would not change career path. I&rsquo;ve loved the challenges I&rsquo;ve encountered, the things we&rsquo;ve been able to create and the people I&rsquo;ve had the opportunity to work with. If I could do one thing differently it would have been to move on from financial services a little earlier. Part of the joy of technology is that you get to move between different industries and there is a lot out there to explore.</p>
<p>&nbsp;</p>
<p>Hopefully I have a long career ahead of me yet, with plenty of time to learn about new industries!</p>

Futureheads Five Stories – Dave Lush

<p>Guillaume Buat-Menard is a director at Flipside, a London based digital product agency part of Weber Shandwick.</p>
<p>Flipside develops high end digital products, technical innovation and digital transformation for clients as diverse as Coca Cola, Novartis, Tottenham Hotspur Football Club, Scope and Public Health England.</p>

<p>Flipside acquired Aqueduct in January 2020, where Guillaume developed a practical digital transformation offering for organisations in need of support during their own transformation. He currently leads the digital transformation practice at Flipside.</p>
<p>Guillaume is an agile and beyond budgeting enthusiast and believes in learning by doing, which, underpins Flipside&rsquo;s approach to digital transformation.</p>
<h2>1. In what shape has your business emerged from Covid-19?</h2>
<p>Really well actually. In terms of logistics and IT we already had a remote working culture, so it was not difficult to adapt to the lockdown. We had to adapt somewhat, rationalise and reduce regular meetings, and ensure everybody has a decent home working set-up.</p>
<p>In terms of business we are lucky enough that we have a broad client base across many verticals, so whilst some clients have slowed or paused projects, some have continued as usual and some have increased spend due to COVID.</p>
<p>This means that financially we are in a good position compared to our competitors.</p>
<h2>2. What are the most important and emerging skills to work in the new normal?</h2>
<p>I would say that the most important thing is to have a positive attitude to change and take initiative at all levels. These skills are basically akin to agile ways of working, dealing with constant change as a normality and having the right processes to thrive financially in that environment. In order to achieve this, the most successful companies have switched from a hierarchical management culture to an empowered autonomous one with leadership at all levels. Concretely, this means getting managers to lead and support their colleagues rather than micromanage them, and involve the managers more in doing some of the client work &ndash; this also means organisation can react better to workload spikes.</p>
<h2>3. What changes have you made in operations and hiring that are here to stay, and what will you lose?</h2>
<p>The main change was to have more openness and clarity on how the business is run on a daily basis, and give everyone access to some financial numbers. This was so that they all knew how we are doing and why we are making certain decisions.</p>
<p>In terms of hiring, the process is not that different as video calls and interviews are ubiquitous, but I must admit it is not easy for new starters to get inducted and get to know people quickly. In order to help them and the other members of staff to get a sense of community, we organise &lsquo;virtual desks&rsquo; chatrooms (which mimic office desks with colleagues) and regular virtual company meets so social interactions can still happen, albeit online.</p>
<h2>4. What has been your biggest key learning and how will this prepare you for the future?</h2>
<p>Our perceived constraints are only what we make of them, for example: we can&rsquo;t all work from home, we can&rsquo;t trust people to do the right thing, we can&rsquo;t adopt a new technology rapidly, we can&rsquo;t change that fast and so on.</p>
<p>As Henry Ford used to say &ldquo;Whether you think you can, or you think you can&rsquo;t, you&rsquo;re right&rdquo;</p>
<p>Akin to agile principles, the key learning for me is that organisations must transform to adapt to change and not just to weather the current situation. Companies must embrace business agility and set-up for continuous change so they can constantly adapt to a rapidly changing world.</p>
<p>People and organisations can change and adapt pretty quickly, as long as they know why, and they have visibility and rationale for the decision making. This requires strong leadership and a shift from &lsquo;command and control&rsquo; to &lsquo;autonomy and purpose&rsquo;, it means changing processes, governance, incentivisation and shifting the focus of many roles and supporting them transition without fear.</p>
<h2>5. What has been the biggest surprise to you?</h2>
<p>The speed at which most organisations have taken to remote working and moved their business online when it seemed almost impossible, or a very lengthy process, for most of them before COVID. It really shows that nothing prepares people as much as contact with the enemy, and when radical change happens, most of us can adapt very rapidly.</p>

Futureheads Five Stories – Guillaume Buat-Ménard

<p>It has been a year quite unlike any other. There are some things which, for better or worse, have become synonymous with 2020 &ndash; banana bread and sourdough, the Zoom pub quiz, home-schooling. Against a backdrop of Covid, there have been cultural and social phenomena which have grabbed the nation&rsquo;s attention &ndash; Black Lives Matter, the Greta effect and Marcus Rashford, among others.</p>
<p>But we&rsquo;re not here to talk about the obvious. Instead, we&rsquo;ve delved deeper into 2020 to uncover a few of the lesser known trends that may have simply passed you by.</p>

<h2>Going NOLO</h2>
<p>Surprisingly,&nbsp;<span style="color: rgb(255, 0, 25);">sales of low and no-alcohol (NOLO) drinks</span>&nbsp;<span style="color: rgb(255, 0, 25);">soared 30% in the UK during lockdown.</span>&nbsp;Waitrose, for example, saw a 54% increase in low and no-alcohol ale compared to the same time last year as many consumers now choose to go dry. UK drinking habits, particularly among the younger generations, have been edging towards a hangover-free future over the last couple of years and, despite what you may think, it appears that the stresses of lockdown and homeschooling actually didn&rsquo;t end up driving everyone to drink.</p>
<p>&nbsp;</p>
<h2>The rise of the newsletter</h2>
<p>Already starting to edge their way into the mainstream last year, the rise of email newsletters in 2020 has been supersonic. They&rsquo;ve become the go-to channel for brands and individual writers alike, thanks largely to the growth in popular platforms such as Substack and Mailchimp. In our opinion,&nbsp;<span style="color: rgb(255, 0, 25);">newsletters offer a welcome return to a direct relationship between publisher and reader</span>, driven by good old-fashioned content and entirely unaffected by the increasingly frustrating algorithms of Facebook et al. Long may they continue.</p>
<p>&nbsp;</p>
<h2>Reaching for the past</h2>
<p>Speaking of old-fashioned, in times of crisis, it&rsquo;s a well known fact that we tend to turn to nostalgia to give us that warm comforting hug of familiarity and feeling of security. During the first lockdown,&nbsp;<span style="color: rgb(255, 0, 25);">Spotify reported a 54% increase in searches for &lsquo;oldies&rsquo; or &lsquo;throwback&rsquo; with a surge in nostalgic playlists.</span>&nbsp;And it&rsquo;s not just music that we&rsquo;ve been using as a comfort blanket; UK consumers have been revisiting dishes from their childhood too. According to Co-op, sales of packet trifle have increased this year by a staggering 738%&hellip;</p>
<p>&nbsp;</p>
<h2>Elasticated waistbands</h2>
<p>Given all that nostalgic eating, the Telegraph&rsquo;s report that&nbsp;<span style="color: rgb(255, 0, 25);">sales of trousers with elasticated waistbands rose by 16% this year</span>&nbsp;should come as no surprise. With most of us working from home, work smart has gone out the window and the elasticated waistband combines comfort (without going quite as far as all-day pajamas) with some level of respectability. Who would have thought that the mainstay of 1930s fashion would make such a comeback?</p>
<p>&nbsp;</p>
<h2>Surge in adult e-learning</h2>
<p>Whether down to furlough, redundancy or simply the absence of the daily grinding commute, we&rsquo;ve all found ourselves with a bit of unexpected extra time this year. Some have used it to grow their side-hustle&nbsp;<span style="color: rgb(255, 0, 25);">(1 in 5 of us have one apparently)</span>, others have spent hours learning entirely new skills. Enrolments on online courses have surged this year as we look to alleviate lockdown boredom or change our career path entirely, and digital is the hot ticket. The UK&rsquo;s Institute of Coding, for instance, saw an enormous jump in learners on their digital skills courses from 32,000 in January to more than 400,000 by June.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Lesser Known Trends of 2020

<p>The thought of a job interview can be nerve-wracking, particularly for those who haven&rsquo;t been in an interview situation for a long time, years perhaps. Here are our tips to help you feel prepared for the interview, and how to follow up when that fantastic job offer comes along.</p>

<p><span style="color: rgb(255, 0, 25);">Prepare to stand out at interview:</span>&nbsp;Do your research! Check out your interviewers on Linkedin; get to know their background. You may have shared connections, or interests! Check out the product, be ready to give balanced feedback about what you like, and ideas for improvements. Prepare a list of questions; sometimes a great question is as good as a great answer. If you can ask them a question that really makes them think, challenges their assumptions or fuels further debate, they&rsquo;ll remember it!</p>
<p><span style="color: rgb(255, 0, 25);">Do your reading:</span>&nbsp;Here are some of the most important technology developments around at the moment, so make sure you&rsquo;ve done your homework if the job is tech-related:</p>
<p>Healthcare: Data privacy and innovation within telemedicine&nbsp;Education: Adaptive content &amp; investment in online learning&nbsp;Fintech: strategic partnerships and marketplaces&nbsp;Insurance: AI for risk management &amp; case management<span style="color: rgb(255, 0, 25);">Following up after an interview:</span>&nbsp;Sending a positive follow-up email can leave a great final impression on the hirer, but be mindful that the reader is likely to be time-poor so keep it brief. Thank them for their time and reaffirm your interest in the position. If something didn&rsquo;t go well, acknowledge it, and offer new suggestions having reflected on the question or task.</p>
<p><span style="color: rgb(255, 0, 25);">Negotiating salary following a job offer:</span>&nbsp;You performed fantastically at the interview and they&rsquo;ve offered you the job, so now&rsquo;s the time to discuss salary which many can find tricky. Try and get an understanding of the salary on offer prior to communicating your expectations, give context around your thoughts and offer some level of benchmarking to show you know the industry. Communicate other motivations for joining the business as well as financial ones; employers want to hire candidates that are invested in their brand and product; while money is important, it shouldn&rsquo;t be the primary motivator.</p>

Futureheads Top Tips series: Preparing for that interview and getting the job!

<p>Mags Hanley is a career coach, mentor and trainer, based in Melbourne Australia. She has worked in UX for over 25 years in the US, UK and Australia. Her passion is to help UX professionals find into the roles that suits them best.</p>
<p>She works with primarily with senior practitioners moving into leadership, and senior women defining their role for the next phase of their lives. She has recently launched a new 8-week programme The Way Forward for senior women in digital.</p>
<p>You can connect with Mags on&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://www.linkedin.com/in/magshanley/" target="_blank" rel="noopener noreferrer">LinkedIn</a>&nbsp;or read her latest blogs on her&nbsp;<a style="color: rgb(255, 0, 25); background-color: transparent;" href="https://magshanley.com/" target="_blank" rel="noopener noreferrer">website.</a></p>

<h2>What&rsquo;s the story of your career so far?</h2>
<p>I started in digital when it was called Multi-Media. I fell into the work, having trained as a librarian and graduated in a recession &ndash; no grad positions for me!</p>
<p>My first role was at Yellow Pages in Australia as a Cybrarian &ndash; so 1990s. As we were all making it up, I asked if I could look after the search engine, because I knew how people searched &ndash; and my career as an IA started.</p>
<p>I&rsquo;ve lived and worked in the US and UK for 15 years, and have been back in Australia for 5 &frac12; years.</p>
<p>My career has been varied; an IA, project manager, product manager, Head of UX, Executive Producer, Consultant. The one I love the most is Career coach, Mentor and Trainer.</p>
<p>In the last year, I have developed a practice supporting senior practitioners move into leadership, and women in Design to thrive in their careers.</p>
<p>&nbsp;</p>
<h2>What&rsquo;s the most important lesson you&rsquo;ve learnt over the course of your career?</h2>
<p>Be authentic and true to yourself!</p>
<p>I love managing people and products, and seeing both grow, but I have struggled all of my career managing up. I&rsquo;ve improved over time, working relationships with the mostly male leadership, but this has been my greatest weakness.</p>
<p>To move into the higher levels of digital management I felt I wasn&rsquo;t myself; I had to be less emotional, female, and kind. I left my last job feeling disheartened, stressed and unconfident in my skills.</p>
<p>I saw Bren&eacute; Brown speak a week after leaving that job, and did the Value assessment. I realised I was not living my values of authenticity and kindness. So any new opportunity must match my values.</p>
<p>&nbsp;</p>
<h2>How can organisations ensure they thrive, rather than simply survive, as they attempt to return to a &lsquo;new&rsquo; normal over the next few months?</h2>
<p>There are a number of realisations for organisations:</p>
<ol>
<li>The commute to the inner city office is wasted time &ndash; people love the extra time with their families.</li>
<li>Knowledge workers can be productive working from home. I&rsquo;ve had a number of bosses who have actively discouraged it, thinking we were skiving off.</li>
<li>Child care and flexibility is important to keep women in the workforce. The burden of looking after children intensified as women worked from home.</li>
</ol>
<p>To thrive, organisations should look at what worked well &ndash; with their staff &ndash; and leverage it.</p>
<p>They should:</p>
<p>Plan for the majority of staff to work from home&nbsp;Reimagine work spaces as distributed hubs where people come in collaborate&nbsp;Find the best online tools for collaboration&nbsp;Provide support for their team&rsquo;s mental health&nbsp;Used the money saved from corporate office leases to include child care in their benefits packages&nbsp;</p>
<h2>You&rsquo;ve recently written a blog about the challenges faced by women in UX and in particular by those women who are well into their careers &ndash; can you tell us more about that, and how women can really exploit the opportunities available to them in the digital workplace?</h2>
<p>Many of my peers have been 20-25 years in digital; we are now considering what&rsquo;s next. How can we use our skills and experience in work that gives us joy?</p>
<p>Interface design is commoditised, creating pixel perfect prototypes; it&rsquo;s not the space we want to play in.</p>
<p>We do deep thinking, breaking apart problems and putting together solutions. My friend Tom Coates describes it as finding the nugget of truth that the rest of the model hangs off.</p>
<p>I am introducing the concept of Elder for women in Design; someone brings a depth of experience and wisdom to a role.</p>
<p>Elders don&rsquo;t have to be a Head or Director, they are Certain of their value and place; Grown and grounded in their skills and experience, and a Model by the way they behave, speak and write.</p>
<p>Once we know who and what we offer, we can then find those opportunities.</p>
<p>&nbsp;</p>
<h2>What&rsquo;s going to be the biggest challenge in your particular industry over the next 12 months?</h2>
<p>The biggest challenge for women in digital is learning how to blend all aspects of your life into the work you do. We need to find the right blend that gives us financial stability, life with our families, and joy in work.</p>
<p>With the ongoing instability of COVID pandemic changing the way we work, the next 12 months will be stressful. Women need to find their stable base for their lives, learning how to flex with working from home and the rest of life.</p>
<p>It&rsquo;s not about being a superwoman, but finding what new normal feels like and working with it. We have moved from pandemic crisis mode into living with the pandemic; therefore we need change our lives in response to it.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Futureheads Five Stories – Margaret Hanley

<p>Mark McDermott is the CEO of ScreenCloud, a global digital signage platform helping over 8,500 businesses communicate meaningful content using screens.</p>
<p>&nbsp;</p>
<p>He is also the co-founder of Codegent, an independent digital product studio based in London, UK and Bangkok, Thailand.</p>
<p>&nbsp;</p>
<p>Mark spoke to Futureheads as part of our FFS series, a regular interview series where business and industry leaders share their insights and personal experience. Other articles in the series can be found here.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

<h2><span style="color: rgb(255, 0, 25);">Tell us about the impact that Covid-19 and the lockdown measures have had on your business?</span></h2>
<p>The world has changed and it&rsquo;s unlikely it will be the same again. It&rsquo;s been tough seeing some of our smaller customers who have been with us since we started ScreenCloud being so badly affected.</p>
<p>On the other hand, the demand for workforce communication tools that help separate what&rsquo;s important from the noise is more important than ever, and we&rsquo;ve pivoted to bring features like &ldquo;Company TV at home&rdquo; quickly to our customers, which have been very well received.</p>
<h2><span style="color: rgb(255, 0, 25);">How have you adapted your operational and hiring practices?</span></h2>
<p>Operationally we&rsquo;ve always worked at least partly remotely, but we have put new initiatives in place to help everyone feel more connected like regular All Hands sessions, &ldquo;ScreenCloud Radio&rdquo; and virtual fitness classes.</p>
<h2><span style="color: rgb(255, 0, 25);">What are your top tips for successfully managing a remote recruitment process?</span></h2>
<p>We&rsquo;ve not been recruiting during this period so I don&rsquo;t have much to add here, but it&rsquo;s interesting to read about the challenges and solutions that others have experienced.</p>
<h2><span style="color: rgb(255, 0, 25);">Has this crisis made you look at your business differently or consider changes moving forwards?</span></h2>
<p>It&rsquo;s actually helped to clarify our mission more, around helping workforces to communicate better to their employees using tools that curate and collect what&rsquo;s important, rather than just adding to the noise.</p>
<h2><span style="color: rgb(255, 0, 25);">What advice would you give to anyone in a similar position to you at the moment?</span></h2>
<p>Clear your mind. Do what you need to do. If you think &ldquo;what would happen if I fail?&rdquo; and you&nbsp;plant that seed in your mind, then you WILL fail. It&rsquo;s time to go back to basics.&nbsp;People don&rsquo;t want &lsquo;complicated&rsquo; in tough times, they want&nbsp;simple and relatable and a narrative that fits. If the focus of your narrative in boom time is about innovation and the future, reframe it for now;&nbsp;what innovation that you&rsquo;ve done to date is useful for today? You have to be instantly relevant.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Futureheads Five Stories – Mark McDermott

We partner with organisations to identify and deliver security professionals who can safeguard environments, manage risk and build resilient security strategies.

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  <p>As cyber threats continue to evolve in scale and sophistication, organisations face increasing pressure to protect their systems, data and people. Securing the right cyber security talent across GRC, security operations, and cloud and application security is critical. We partner with organisations to identify and deliver security professionals who can safeguard environments, manage risk and build resilient security strategies.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes professionals in:</h5>
    <ul>
      <li>Cyber Security Analyst (Entry to Senior)</li>
      <li>SOC Analyst (Tier 1–3)</li>
      <li>GRC Analyst / Consultant</li>
      <li>Security Engineer (Cloud, Application, DevSecOps)</li>
      <li>Penetration Tester / Ethical Hacker</li>
      <li>Incident Response and Threat Intelligence Analyst</li>
      <li>Security Architect</li>
      <li>Cyber Security Manager</li>
      <li>Head of Information Security / CISO</li>
      </ul>
  </div>
</div>

Cybersecurity

With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered. 

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    <p>With positions across agencies, brands, start-ups and tech companies, we work with Creatives delivering new brands, campaigns and integrated experiences. From hiring freelance Creative Teams to your first in-house Copywriter, we’ve got it covered.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes professionals in:</h5> 
    <ul>
      <li>Motion Graphics & Video Editing</li>
      <li>Branding</li>
      <li>Copywriting</li>
      <li>Art Direction</li>
      <li>Illustration</li>
      <li>Digital Design</li>
      <li>Marketing Design</li>
    </ul>
  </div>
</div>

Creative

Navigating the complexities of AI, machine learning, and data integrity presents a growing challenge for businesses, especially when it comes to hiring professionals with the right blend of compliance, system integration and advanced analytics expertise. That’s where we come in. 

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    <p>Navigating the complexities of AI, machine learning, and data integrity presents a growing challenge for businesses, especially when it comes to hiring professionals with the right blend of compliance, system integration and advanced analytics expertise. That’s where we come in.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network of data professionals includes experts in:</h5>
    <ul>
      <li>Data Engineering</li>
      <li>Data Science</li>
      <li>​Data Analytics</li>
      <li>​Machine Learning</li>
      <li>AI Research and Development</li>
      <li>​ML Ops</li>
      <li>​Data Governance</li>
      <li>Head of Data</li>
      <li>CDO</li>
    </ul>
  </div>
</div>

Data & AI

Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things Engineering, from entry to CTO-Level.

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  <div class="col-12 col-sm-12 col-md-6">
    <p>Our niche is technical experts who specialise in IT and digital projects, across multiple platforms and technology stacks. Come and talk to us about all things Engineering, from entry to CTO-Level.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes professionals across:</h5>
    <ul>
      <li>Front-end</li>
      <li>​Back-end​</li>
      <li>​Full-stack​</li>
      <li>Native Mobile​​</li>
      <li>Cross-platform​​</li>
      <li>Technical Architecture​​</li>
      <li>Solution Architecture​​</li>
       <li>DevOps / SRE / Platform Engineering</li>
      <li>Testing & QA</li>
      <li>Engineering Managers</li>
      <li>Head of Engineering</li>
      <li>CTO</li>
    </ul>
  </div>
</div>

Engineering

We know that the world of Digital Marketing moves at a fast pace. That’s why our teams are on hand to support, and always ahead of the curve.

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    <p>We know that the world of Digital Marketing moves at a fast pace. That’s why our teams are on hand to support, and always ahead of the curve.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes professionals in:</h5>
    <ul>
      <li>Multidisciplinary Marketing Management</li>
      <li>Product Marketing</li>
      <li>Growth Marketing</li>
      <li>Performance Marketing</li>
      <li>CRM</li>
      <li>Social Media</li>
      <li>Marketing Ops</li>
      <li>Affiliate Marketing</li>
    </ul>
  </div>
</div>

Marketing & Sales

From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist Product network in the design and tech space. They are trusted experts in sourcing and delivering both permanent and contract professionals in the field.

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  <div class="col-12 col-sm-12 col-md-6">
    <p>From recruiting your first Product Owner to hiring your next experienced Product Managers, our recruiters have developed a specialist Product network in the design and tech space. They are trusted experts in sourcing and delivering both permanent and contract professionals in the field.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes:</h5>
    <ul>
      <li>Chief Product Officers (CPO)</li>
      <li>VPs of Product Management​</li>
      <li>Directors of Product Management</li>
      <li>Product Managers​​</li>
      <li>Product Owners</li>
    </ul>
  </div>
</div>

Product

Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK. With a comprehensive network across all major skills-sets we have consistently helped businesses hire world-class Design talent. 

<div class="row">
  <div class="col-12 col-sm-12 col-md-6">
    <p>Part of our founding offering; since 2009 we have been part of the growth and evolution of the Design market in the UK. With a comprehensive network across all major skills-sets we have consistently helped businesses hire world-class Design talent.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5> Our network includes Designers with skills in:</h5>
    <ul>
      <li>Digital Product (UX/UI) Design</li>
      <li>User Interface (UI) Design</li>
      <li>​Visual Design</li>
      
    </ul>
  </div>
</div>

Product Design

With a deep understanding of what is required from Project Managers and Programme Managers in the digital and tech space, we can help you find the talent to deliver better budget controls, communication and reporting as well as ways to introduce new processes, tools and technology to optimise efficiency. 

<div class="row">
  <div class="col-12 col-sm-12 col-md-6">
    <p>With a deep understanding of what is required from Project Managers and Programme Managers in the digital and tech space, we can help you find the talent to deliver better budget controls, communication and reporting as well as ways to introduce new processes, tools and technology to optimise efficiency.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes:</h5>
    <ul>
      <li>Digital & Technical Project Managers</li>
      <li>Programme Managers</li>
      <li>Delivery Managers</li>
      <li>Business Analysts</li>
      <li>Scrum Masters</li>
    </ul>
  </div>
</div>

Projects & Delivery

From helping shape the London UX market in its early days, to running and sponsoring some of the best-known UX networking events in the UK, we're highly regarded for our breadth and depth of expertise in this space and for our ability to match top-tier UX practitioners into brilliant opportunities. 

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    <p>From helping shape the London UX market in its early days, to running and sponsoring some of the most well-known UX networking events in the UK, we're highly regarded for our breadth and depth of expertise in this space and for our ability to match top-tier UX practitioners into brilliant opportunities.</p>
  </div>
  <div class="col-12 col-sm-12 col-md-6">
    <h5>Our network includes practitioners with skills across:</h5>
    <ul>
      <li>User Research</li>
      <li>UX & Interaction Design​</li>
      <li>​Service Design​</li>
      <li>Content Design</li>
    </ul>
  </div>
</div>

UX & Service Design

Oscar Tyack

<p class="MsoNormal"><span style="mso-fareast-font-family: 'Times New Roman'; color: black;">Specialising in Cyber and Information Security, Oscar brings both sector knowledge and a people-first approach to his work. He&rsquo;s committed to doing recruitment the right way - prioritising integrity, transparency, and building lasting partnerships with clients and candidates alike. With a strong focus on understanding both the technical and human side of security, he takes pride in connecting specialists with opportunities that genuinely fit.</span></p>
<p class="MsoNormal"><span style="mso-fareast-font-family: 'Times New Roman'; color: black;">When he's off-duty, he&rsquo;s a proud dad to his son and enjoys spending quality time with his family, making the most of life outside of work.</span></p>

Sectors we cover

Cybersecurity

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